FISHERS, INDIANA — Redux, the developer of professional drying and cleaning systems for personal electronics, and Livingston Hearing Aids, a hearing healthcare provider with nearly 90 locations across Texas, Arizona, Colorado and New Mexico, have announced a strategic partnership after being introduced by Warner Tech-care Products.
The partnership will deploy the Redux professional drying services to virtually all of Livingston’s locations and their thousands of customers, reinforcing Livingston’s commitment to improving the patient experience.
With the push of a button, the Redux system safely and completely removes moisture from hearing aids, implants and hearables in just minutes while providing verification of water removed. Redux’s patented technology creates a vacuum to lower the evaporation point of water and then safely applies heat to remove moisture from both traditionally powered and rechargeable devices. An internal humidity sensor allows the hardware to wirelessly report the amount of moisture removed in real-time.
Redux is proactively improving the condition for 98% of all aids treated, with hearing care professionals reporting immediate improved performance in 77% of all aids treated. The in-office system is designed to be a revenue-generating opportunity for practices by improving hearing instrument function, saving valuable office staff-time, reducing instrument returns, and improving the overall patient experience.
“The Livingston team was very clear about moisture being an ongoing issue for their patients. Their commitment to proactively addressing that problem by adding Redux as a proactive drying service to improve aid function is proof of their commitment to the hearing health of patients. We’re proud to provide them with a solution and proud to work alongside a group so focused on patient-centered care”
–Reuben Zielinski, Redux President and co-founder
“At Livingston, our mission is serving patients better than anyone else in the hearing health care industry. Competent and compassionate patient care is our priority. We’re always looking for ways to improve our practice and improve our care. It only took a few minutes of trialing Redux to see that the system does just that. Redux will save our patients and team members valuable time, reduce returns and keep aids working the way our patients expect,” noted Hillary Taylor, AuD, Livingston’s Vice President of Audiology. “We look forward to bringing the Redux service and solution to offices across the South.”
About Livingston
At Livingston, our purpose is enhancing life through better hearing. From setting an appointment to providing an initial consultation, treatment option, and follow-up, we are pleased to be of service. We understand that coming to terms with hearing loss and seeking help can feel overwhelming; that’s why competent and compassionate patient care is our priority. And as a family-owned business, we value friendliness and strive to consistently exceed your expectations. Visit www.LHAC.com as a step to a better hearing future.
About Redux
Redux has over 40 issued U.S. and international patents and uses this patented drying process to remove moisture from hearing instruments and personal electronics. Since 2013, Redux has been saving phones, tablets, hearing aids and hearables. More than two-million customers have subscribed to Redux’s drying services in thousands of wireless communication retailers and hearing care professional offices across the globe. Redux is a faster, dryer, smarter and verified approach to proactive moisture removal and cleaning that allows your devices to function their best so you can function your best. Visit www.Redux.com to learn more.
