Unitron Launches New Coach Feature to Improve Hearing Aid User Experience
Unitron has announced the launch of Coach, a unique feature in the Remote Plus app that allows users to “take control of their hearing health by facilitating a better understanding of their hearing devices”. The new Coach feature sends users notifications for when to change or charge batteries, clean their devices, usage details, what to…
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How Empathy, Compassion, and UX Can Increase Hearing Aid Uptake – Part 2
By Garrett Thompson “The Young and the RIC-less: Musings from a Millennial Audiologist” is a new quarterly column by Garrett Thompson. How can we use empathy to improve the UX of the patient, and why are young audiologists the perfect group to champion this change? From smartphone apps to Gmail to the iPhone itself,…
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Editor’s Note: It is my pleasure to introduce a new quarterly column to HHTM. It is one geared toward our younger readers – those newly minted audiologists and hearing instrument specialists with a fresh perspective that all our readers can appreciate. Young clinicians, graduate students and other millennials who have grown up with technology and…
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