Have You Heard?

Do you remember Jack Palance in City Slickers?   He had a message for Billy Crystal as he held up a single finger.   It was (may I paraphrase?) “One thing was the most important thing,” but Billy had to figure out what that one thing was for himself.   The same goes for any business person. We all like

This week I want to continue with different ways to set up and run an office.  I don’t know everything about office setups and I don’t recommend one over another; I simply know which styles worked for me.  But, here are some additional ways to set up, or should I say “position” an office. One type of office run  in conjunction

     Are you about to buy or start a new office?  Do you wonder if the way your current office operates needs to be adjusted (changed) to meet the changing needs or focus of your office?  These are questions many people lay awake at night wondering about.  The following information is not presented as the best way to run an

The first question to ask yourself is – will I ever want to sell my office? If the answer is NO, then what your office is worth is immaterial. You aren’t going to sell it – no matter what the future holds! If you truly believe the previous sentence is an accurate description of your situation you must have the

We do a lot of RV traveling. This year we decided to spend the summer in the Sonoma area of California. My first observation (see photo) is that you can not die of thirst in this area. There are signs like this at every significant crossroads pointing to local wineries. If the land isn’t vertical, which a lot of it

        How do you handle service after the manufacturer’s warranty has expired on instruments that you have sold?  Do you follow the old Dispenser model and provide free service until such time as the instrument needs repair?  Do you charge for each office visit?  Do you offer an in-office service warranty or even an all-inclusive yearly warranty?  There any many

Parts 1 and 2 of a questionnaire I wrote in previous blogs were designed to help evaluate how much an owner, or employee, knows about his/her office and the interaction, or lack thereof between management and employees.  Even if you did not go to the trouble of writing down answers to all of those questions, just reading them might have

My wife and I went to dinner this evening with her daughter and grandson.  Over dessert Brian, who works at Best Buy, started explaining to me how he watches TV shows through the Internet without a cable, land-line telephone, or satellite connection.  Virtually everything he does is Internet related.  For anyone under fifty this may not seem so extraordinary.  For

Two weeks ago I gave you a quiz to help you get a feel for how your office (business) is doing. How did you do? I hope it was helpful. Enclosed below is another quiz of a different sort. Almost every professional office has a front office person or persons. I say almost since when I was almost retired I

Several years back, the number is not important, I flew down to Mexico once a month to volunteer with Flying Samaritans. The group serviced a clinic in Bahia Kino, a small fishing town on the Sea of Cortez (Gulf of California). We provided dental, vision, Ob/Gyn, general medical, and audiology services. After doing this for several years I began having