I apologize for missing the last blog. I was in Mexico City and the earthquake happened. Internet was very intermittent, I could connect with my phone sometimes but not with the computer, and the chaos took over.

I was there to speak at a conference run by the Aurea Auditory Verbal Center. I had arrived a day early and went to the Frieda Kahlo Museum/Home the morning of the earthquake so I was not in the middle of the city when it hit. I returned to the hotel to find that it was badly damaged. Fernanda Hinojosa, who directs the Aurea Center, came to get me and Joan Hewitt who was also presenting and took us to her home which was in an undamaged area. It was amazingly kind of her and helped us manage a very difficult situation.

People were flying in from all over Latin America for the conference. Flights were diverted and people who live in Mexico could not get into the city, so the conference had to be cancelled. But we were there and Fernanda and the others who work at the Aurea Center really wanted us to share what had come to share. So it was decided that we would still do the presentations, but we would videotape them and at some time in the future the Center would figure out how to distribute them.

Learning in a new community

Every time I visit a new community I learn something. Sometimes it is about community, sometimes about how services are provided, often about culture. So here is what I learned in Mexico: there are no audiologists in Mexico. As in a few other countries, there are audiology physicians. These are physicians trained in ENT but they evaluate hearing and program cochlear implants. They do not do surgery. Interestingly enough, they do not dispense hearing aids. Hearing aids are dispensed by hearing aid dealers in the community. The audiology physicians in Mexico believe that only physicians can be audiologists. There are people in Mexico who have graduate degrees in audiology from other countries but the audiology-physicians insist they are not audiologists and should not be seeing patients. In fact, they feel so strongly about this that their professional/licensing group informed the audiology physicians in the community that they could not attend the conference because we (Joan and I) were not really audiologists since we were not physicians. Some of the audiology physicians in the community asked if they could have vacation days on the conference days in order to attend the conference and were told that they could not. (I guess we were a little threatening!!) In addition to not supporting non-physician audiologists, the group does not support children with hearing loss receiving therapy from non-physicians, even though they are not providing the therapy!

How do we learn?

What I learn about audiology is not limited to what I learn from other audiologists, but also from  linguists, speech-language pathologists, listening and spoken language specialists, brain researchers, otolaryngologists, neurologists, pediatricians, geneticists, teachers, parents etc. Certainly as a person working with children, I need a wide knowledge base to do what I do well. The idea that someone would feel that they cannot learn something from someone who has different training then they do is unfortunate. The fact that they do not recognize that other countries may have a different and legitimate degree structure is confusing. And a little frightening.

What do children with hearing loss need to succeed?

It takes a village for a child with hearing loss to succeed. For success, these children need language at age level, literacy at age level, and social skills at age level. How do they achieve this? Early identification, early and appropriately fit technology, intensive language stimulation, preferably through audition. Parents are the best language models for their children. They are with them full time. Therapy, even one hour a day, does not provide the intensive language that all children need. So, therapy really should be directed to helping parents and other caregivers understand how to be excellent language models. How to talk, talk, talk. How to expand on a child’s language, and how to read, read, read, because reading has been shown to provide the best discussions and language expansion.

The children

Joan and I got to spend a wonderful day in the clinic working with children and their families who had children with complicated issues or who wanted second opinions. I love being in a center and working with families. I saw six children, and loved every minute. Joan did cochlear implant programming and I assessed children. We were able to counsel families and help direct them. I was able to help the family of a child with a unilateral hearing loss understand what he was missing and why he needed technology on the opposite ear. I was able to demonstrate FM benefit for a family who thought the cochlear implant alone was enough – 30% improvement in speech perception. I was able to test a four-month old using behavioral observation and confirm to the mother that hearing was normal. And, most importantly, I could demonstrate these test methods to other clinicians in the community, who can use them now.


The materials we developed

It was certainly a disappointment that the conference had to be cancelled but the audiology-physicians who were not allowed by their employers to attend, are now saying that this worked out for them because, once the material is translated, they will be able to watch and learn in private at home on the internet. The Aurea Centre is also planning on using the material to generally provide audiology information to others in Spanish speaking countries who do not have access to books and journals for learning about managing hearing loss in children. Materials in audiology and auditory-verbal therapy are not available in Spanish so these kinds of presentations are very valuable to them. I think we sometimes forget how lucky we, who are fluent speaking and reading English, are and how much material we have at our fingertips. I was reminded about that on this trip. And, while the earthquake disrupted my life for a few days, it will take a long time for Mexico City to recover. In spite of the chaos, the people there were kind and generous in caring for us in the midst of a crisis. I will always be grateful.

About Jane Madell

Jane Madell has a consulting practice in pediatric audiology. She is an audiologist, speech-language pathologist, and LSLS auditory verbal therapist, with a BA from Emerson College and an MA and PhD from the University of Wisconsin. Her 45+ years experience ranges from Deaf Nursery programs to positions at the League for the Hard of Hearing (Director), Long Island College Hospital, Downstate Medical Center, Beth Israel Medical Center/New York Eye and Ear Infirmary as director of the Hearing and Learning Center and Cochlear Implant Center. Jane has taught at the University of Tennessee, Columbia University, Downstate Medical School, and Albert Einstein Medical School, published 7 books, and written numerous books chapters and journal articles, and is a well known international lecturer.

1 Comment

  1. I was moved by this post. After a long and successful career helping thousands of children and families, Jane continues to passionately and tirelessly work to help change more lives around the world. I would hope as a profession we can come together to help create more educational materials in other languages for professionals who need it abroad.

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