An Ear Full From Canada

Ryan Kalef returns as today’s Guest Editor.  Regular readers of Hearing Economics recall Ryan as the intrepid reporter who slogs through the north lands,  sending brief dispatches of what’s up in Canadian Audiology.  Ryan and the TV program he mentions touch on a host of economic issues of interest to Hearing Economics — including “Country Pricing”…

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More Little Cost Cutting Ideas: Lose the Front Desk

Innovation also means finding  ways to adapt.  Editor’s Caveat:  This is the 3rd in a series that reveals cost cutting measures in tiny, independent practices under duress.  In my case,  our 1.5-person, part-time practice is in a locale hit hard by rapid changes in hearing healthcare.  We think about reducing marginal costs all the time and…

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Mystery Shoppers, Audiology Ethics, and Two-Timing Neutrinos

This week’s post is long because it is a dialog between two, maybe three, people over the past few days:  myself,  a self-anointed Mystery Shopper, and the Mystery Shopper’s friend, Hubert.  See what you think.  Consider how YOU would have responded and send in your corrections/additions/redacts and other commentary to improve my crabby response.  This…

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Complaining Nation: Should Audiologists and Hearing Aid Manufacturers Keep the Bad?

Economics is all about data collection–lots and lots of data.  To what end, you may ask?  The idea is that if you have enough data on all possible responses in the market, you can probably develop models that will predict consequences of what you do right now.  For instance, wouldn’t you like a model that lets…

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