The Case for Application-Specific Practice Management Software: An Insider’s View

Hearing Economics is pleased to host Christine Diles, AuD as a guest blogger this week.{{1}}[[1]]Christine Diles, Au.D. and Bill Diles, M.A. have owned Kenwood Hearing Center Sonoma County, CA for over 30 years.   They have expanded the practice  to 3 full time locations with a staff of both audiologists as well as hearing aid…

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Who’s in Charge?: Unraveling Hear USA, part 12

Alas and alack, HearUSA’s honeymoon was short and the HEARX-Helix marriage was not a happy one.  From the get go, corporate cultures clashed as top players came out fighting for control. In one corner, Steve Forget represented Helix. In the other corner, Dr Brown and Steve Hansbrough were the HEARx  team. HEARx culture prevailed. West…

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It’s a Vision Thing: Unraveling HearUSA, part 8

In fast-changing technology product markets, there is a real advantage to controlling both the hardware and the software…  {{1}}[[1]]Thomas R. Eisenmann, Professor, Harvard Business School.  http://www.nytimes.com/2011/08/21/sunday-review/google-goes-hardware-shopping.html?ref=todayspaper [[1]] Like Google and other successful corporations, my private practice aspires to “automated efficiency” and functions as a “learning machine.”  Unlike successful corporations, my practice doesn’t score high on the…

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