audiology practice management

The Economic Realities of Tomorrow’s Independent Hearing Health Practice: Part 2

Editor Note: In April 2019, Dave Smirga and Greg Frazier enlightened readers about the economic realities that independent practices face with the changing dynamics of the consumer and managing hearing aid wholesale costs. This month’s blog, Part 2, is the continuation of their blog, with an emphasis on offering a diversity of services coupled with…

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cost of free services

The Cost of Free

By Debbie Abel, AuD, and John Coverstone, AuD Who doesn’t love “FREE?” After all, Coco Chanel once said “The best things in life are free.” Of course, she went on to say, “The second-best things are very, very expensive.”   History about Free Hearing Testing   Offering free hearing testing continues to be common in…

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audiology practice economics

The Economic Realities of Tomorrow’s Independent Hearing Health Practice: Part 1

by Dave Smirga, MA, and Greg Frazier, PhD, AuD What makes owning and operating an independent hearing health practice financially successful?  The simplistic answer would be “when the practice makes more money than it spends.”  Through the nineties and even through the early 2000’s, the engine that could be relied on to deliver this equation…

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audiology practice management

As Our Profession Evolves, So Should Our KPI’s: Part 2

Editor’s Note: Business decision-making requires analytics to steer decisions towards profitability. Over the years, the hearing healthcare market has utilized analytics called key performance indicators (KPIs) as their compass when making business decisions. Given the rapid changes occurring in the hearing healthcare arena, we are learning that some KPIs, which were once considered as barometers…

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As Our Profession Evolves, So Should Our KPI’s: Part 1

Editor’s Note: Business decision-making requires analytics to steer decisions towards profitability. Over the years, the hearing healthcare market has utilized analytics called key performance indicators (KPIs) as their compass when making business decisions. Given the rapid changes occurring in the hearing healthcare arena, we are learning that some KPIs, which were once considered as barometers…

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