sorenson ariel investments

Ariel Alternatives Completes Purchase of Majority Stake in Sorenson

SALT LAKE CITY, UTAH — Sorenson, the leading U.S. communications provider for people who are Deaf and hard-of-hearing, announced that private investment firm Ariel Alternatives, LLC has completed an acquisition of 52.5% of the company’s common equity from existing shareholders, including Blackstone Credit, a fund managed by Franklin Mutual Advisers, and private credit accounts managed…

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zoom captions hearing loss

Petition Seeks Free Captions for People with Hearing Loss on Video Conferencing Platforms

Hearing loss advocate, Shari Eberts, has launched a petition on, seeking free automatic speech recognition (ASR) captioning for people with hearing loss on video conference platforms such as Zoom and Google. “People with hearing loss have trouble communicating in many situations leading to isolation and loneliness during normal times,” said Shari Eberts, founder of…

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Global Alliance of Speech-to-Text Captioning

New Global Alliance of Speech-To-Text Captioning Launches Founding Members Campaign

WASHINGTON, D.C. – The Global Alliance of Speech-to-Text Captioning, a new 501(c)(6) not-for-profit trade organization, has announced the kickoff of its Founding Members Campaign in preparation for its formal launch.  “Captioning has become an integral part of today’s society,” said Steve Clark, stenographer and Manager of Home Team Captions, who is serving as the organization’s…

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caption phone eligibility

AAA and ASHA Issue Suggested Best Practices for Determination of Need for Captioned Phone Services

ROCKVILLE, MARYLAND & RESTON, VIRGNIA — In response to published concerns by the Federal Communications Commission (FCC) that captioned telephone services (CTS) are being utilized by people who are not appropriate candidates—leading to potential funding deficits of this critical service—the American Academy of Audiology (AAA) and the American Speech-Language-Hearing Association (ASHA) have jointly developed proposed…

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fcc caption phones

FCC Looks to Fully Automate Phone Captioning

On July 18, the Federal Communications Commission (FCC) published, in the Federal Register, its intent to allow telephone captioning providers under their Telecommunications Relay Services (TRS) to provide captions using fully Automated Speech Recognition (ASR) software.  The proposed change is expected save a substantial amount of money by making the role of the human Captioning…

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facebook hearing loss captions

Facebook Live Now Offering Closed Captioning for Deaf and Hard of Hearing Users

SAN FRANCISCO, CALIFORNIA — In an effort to expand access to its content, Facebook announced that it will be adding closed captioning to Facebook Live to make videos more accessible to people with hearing loss. According to Facebook, not all Live videos will have closed captions, but publishers can deploy captions for content broadcast on…

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FCC launches pilot program to allow 911 texting; approves real-time captioning app

  WASHINGTON, DC—This has been a big week at the Federal Communications Commission (FCC) for people with hearing and speech disabilities. Yesterday (May 15), the agency officially launched a pilot program in limited parts of the U.S. allowing people to text in emergency messages to 911 rather having to call them in vocally. Two days…

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Airline fined for not making safety video accessible to patients with hearing loss

WASHINGTON, DC—Few seasoned flyers pay much attention to the in-flight safety video or demonstration that is presented at the start of every commercial flight. However, that doesn’t excuse airlines from presenting them—and in a way that is accessible to passengers who can’t hear. That’s why in September the U.S. Department of Transportation (DOT) fined Virgin…

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