Counseling and PSAPs

by Mike Metz As PSAPs come into the marketplace, and as clinicians decide how to deal with them, there arises an issue of the need to addressing patient counselling.  Most hearing aid fittings come with recommendations for follow-up.  Most new cars sales also come with recommendations for follow-up.  What do PSAPs come with? Automobile sales…

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Three PSAP Scenarios

Things in the hearing field are changing.  No matter what your opinion on these potential changes, consideration of all the issues and potential impacts would seem judicious.  The following three scenarios might provide some direction for consideration.   Scenario 1   A person with hearing loss goes on line and purchases two “mail order”, DIY,…

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PSAPs and Mercedes Benz

I hope the words in the title caught your eye sufficiently to entice you to read what follows.  Many people are like that.  Psych/Marketing 101. What might we learn from Mercedes Benz as the clinical world around us changes?  Or, more precisely, what’s the market for our services and what might influence future success?  (We…

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otc hearing aid lawsuit liability

Are OTC Hearing Aids and PSAPs Targets for the Next Product Liability/Negligence Suits?

by Granville Y Brady Jr, AuD This post explores the use of PSAPs and OTC hearing aids used to treat hearing difficulty and the possible liability incurred when these devices fail to meet a patient’s expectations or cause the patient to be harmed. Some consumers who purchase PSAP’s and OTC’s will likely consult an audiologist…

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