Unbundling Service Delivery: Start with the Customer’s Viewpoint
By Brian Taylor, AuD If you’ve been keeping up with the professional listservs over the past year or so, you’ve probably heard the chatter about unbundling or itemizing various audiological services. There are many valid economic arguments for unbundling service from the selection and fitting of the device, and it’s ultimately the decision of the…
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EarQ President Blasts Phonak Over Costco Move
Editor’s Note: Today’s commentary is part of an ongoing discussion over Phonak’s recent decision to distribute their hearing aids at Costco Hearing Aid Centers nationwide. The news story broke a viewership record on our site in March and readers unfamiliar with the story are encouraged to refer to previous posts addressing the subject. Much of…
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Interventional Audiology: Our Emerging Role in the Health & Wellness Movement
By Brian Taylor, AuD During the recent annual meeting of the Academy of Doctors of Audiology, the keynote speaker Curtis Alcock of Audira, a British think tank for hearing, made an indelible impression on the audience. Among his thought-provoking messages (and there were many) was this: The sense of hearing and its importance to daily…
Read MorePsycho… what? Musings on hearing vs understanding speech
The following Hearing View was written by my Hearinghealthmatters colleague Dr. Holly Hosford-Dunn for the blog that she and Sharon K. Hopkins publish at their practice Tucson Audiologists/TAI, Inc. With Holly’s permission, I am re-publishing her thought-provoking essay on Hearing Views to give it the larger audience that it deserves. It also serves as an…
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