Earwax and “Dark Magic”

Genève returned to our office the other day with a hearing aid that was dead for the fourth time this year. The instrument, a high-tech receiver-in-the canal (RIC) model, had a little wax on the dome, but the dome was not plugged. I then checked the internal filter on the receiver. It was completely plugged…

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Let There Be MORE Light

  I have headlamps, fiber-optic otoscopes, and light bars in all my treatment rooms. You would think that would be enough light–but it’s not. There are times, say, when I’m at the front desk changing an internal filter on a RIC or doing some other task that requires extra-high visibility. That means I need more…

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To help patients communicate better, we need to sharpen our own communication skills

As audiologists and hearing aid specialists, we are all in the communication business. It’s our job to help our patients communicate better. It’s only natural, then, that there will be times and situations in the practice of our profession that we are called upon to make an extra effort to communicate effectively with the people…

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Shed a new and brighter light on your practice

The longer I practice audiology, the more I appreciate the application of light. I’ll explain. We use light to look into ears and hearing aids, and the quality of the light can greatly affect the quality of our inspection. I recently replaced the old desk light that was located directly above my “grinding machine.” The…

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Helpful Tools, Helpful Suggestions

Let me ask you a question.  As a hearing health care professional, when you send a new CIC (completely-in-the-canal) hearing aid to the factory for repair, do you check it when it comes back? And if you find that it’s ‘dead’, what do you do?  Be careful how you answer; you may be surprised. This…

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A quick guide to controlling the feedback “monster”

At times hearing aids make an ear-splitting screech that will drive most people crazy. This horrific noise, called feedback, occurs in all audio systems, including public address systems. In the hearing care profession, we have been fighting the feedback “monster” for many years. Possibly you may have heard that the incredible improvements in digital processing…

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