How to Design a “Maximum Hearing” Program

In my last blog post, I introduced the topic of listening programs and how to use them to create fantastic hearing for your hearing aid patients. In this article I want to continue that discussion and work through the specifics. But first, let’s talk about the default listening program.   THE DEFAULT SETTING When we…

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How Listening Programs Can Greatly Improve Your Patients’ Hearing

The greatest joy that our profession brings us is to help people hear well. People come to the office hearing poorly. They leave hearing better. They leave happy. And they leave us with a deep sense of accomplishment and satisfaction. Today I want to add another tool to your toolbox. It a hearing aid feature…

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Checklists help keep practices on course

Airline pilots always use checklists to land and take off. Regardless of how many years of experience they have or how confident they are in their abilities, they still consult checklists to make absolutely certain they do not deviate from their standard routine. In an emergency or other difficult situation, following a checklist helps keep…

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The fine art of demonstrating the efficacy of a noise-reduction program

In my two previous blog posts, I discussed various ways of clearly showing patients the benefits of hearing aids. I explained how to conduct demonstrations using test words and pulsed warbled test tones. Today I want to talk about demonstrating a hearing aid’s ability to handle “background noise.” But be warned, this topic is fraught…

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Making the Case for Hearing Aids: Hearing Is Believing

In his previous post, published June 11, Dr. Robert Martin explained the importance of giving patients a “black and white demonstration” that clearly proves the benefit of aided hearing over unaided hearing. This week, Bob continues his three-part discussion of how to provide compelling demonstrations.   There are many different types of demonstrations you can…

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Satisfy hard-to-fit patients with your impression-taking and earmold expertise

If you are working with a hard-to-please patient, I suggest that you introduce two concepts at the same time: maximum comfort (what feels good to wear) and maximum hearing (the fitting that will give the patient the “best” hearing). When a new hearing aid user is finicky, you need to win instant approval from the…

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