How Listening Programs Can Greatly Improve Your Patients’ Hearing

The greatest joy that our profession brings us is to help people hear well. People come to the office hearing poorly. They leave hearing better. They leave happy. And they leave us with a deep sense of accomplishment and satisfaction. Today I want to add another tool to your toolbox. It a hearing aid feature…

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Bridging the Gap Between What Patients “Need” and What They “Want”

How many times have you told a patient what hearing aid they need, only to be told, “Well, that’s fine, but I want the other one.” At times there is a substantial difference between the hearing aid system that would work best for patients and the system that they want. Some hearing aids have the…

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When hearing aid patients take written notes, it saves time and headaches

Patients and their families want to know how they can improve the quality of hearing aid fittings. Our topic for today, “Patient Notes,” is one way we can markedly improve all aspects of the experience our patients have with the hearing aids we give them. Written notes help ensure that we do not miss or…

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Make “Look, listen, evaluate, and solve” your standard operating procedure

Most patients have some problem or a concern about their hearing aids when they return to our office for a follow-up visit. Sometimes, we can quickly remediate their problem by unplugging a sound tube or changing a battery. Other times there is something in the fitting that needs adjusting or we can help the patient…

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The fine art of demonstrating the efficacy of a noise-reduction program

In my two previous blog posts, I discussed various ways of clearly showing patients the benefits of hearing aids. I explained how to conduct demonstrations using test words and pulsed warbled test tones. Today I want to talk about demonstrating a hearing aid’s ability to handle “background noise.” But be warned, this topic is fraught…

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Making the Case for Hearing Aids: Hearing Is Believing

In his previous post, published June 11, Dr. Robert Martin explained the importance of giving patients a “black and white demonstration” that clearly proves the benefit of aided hearing over unaided hearing. This week, Bob continues his three-part discussion of how to provide compelling demonstrations.   There are many different types of demonstrations you can…

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