signia audiology practice resources covid

Signia Unveils New Practice Development Resource Center to Support Hearing Care Professionals Amid COVID-19

As the world continues to contend with the spread of the COVID-19 virus, Signia has created a new Practice Development Resource Center to help hearing care professionals navigate this challenging landscape, provide care to their patients remotely, and make the best decisions for their practice. “With many practices facing unprecedented challenges right now, Signia is…

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audiology telehealth

TeleHearing Care Increases Patient Retention

By Suzanne Younker, Au.D. Loyal patients are recognized as a significant contributor to a successful hearing care practice and practice owners must pay attention to how they can continue to satisfy this valuable base. Business analytics and medical practice experts all agree with the Harvard School of Business that “A 2% increase in customer retention…

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The Service Component: Should We Really Embrace Industry Disruption? Part 2

Dr. Abrams continues his discussion on the disruptive forces facing the audiology and hearing aid industry   In Part 1, I introduced the concept of the service component of industry disruption; that is, we need to think beyond the price and delivery model of the product if we hope to address the issues raised by…

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