An Unexpected Object Lesson in Effective Counseling
Bear with me as I relate a brief true story. One of the projects I decided to take on during the enforced hiatus of our global pandemic is to go through my Dad’s old slides to digitize them. The first box of slides I received was mostly a bust – a lot of pics of…
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What I Learned During My Covid-19 “Lockdown”
I’ve had a little time on my hands lately. Funny, that. I’ve been baking bread (very tasty whole wheat – the kneading process is particularly useful these days), coloring in adult coloring books (not that kind of adult coloring books – though I’ve heard tell that that kind are available), walking the Corgis (it must…
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Proof That What We Do is Important!
I hope that everyone within the reach of this essay feels that what they do is important. But if you are on the fence, just read the press release below (and if you want to really dig into it, read the full article by clicking the link at the end of the article citation). To…
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We Are Teachers! Educate!
Much of what we do with our customer is education. Most of our patients have little or no knowledge of hearing, hearing loss or hearing aids – it is a black box. Hearing aids are particularly mysterious. Our patients don’t know what they can and cannot do, may never have experienced them, and may not…
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It’s Not Just Chit-Chat
I typically dislike euphemisms. For an excellent primer on how euphemisms can subtly change the meaning and impact of language, look at the late, great George Carlin’s brilliant comedic essay on how “shell shock” eventually became “PTSD”. His point is that euphemistic language can sometimes soften and “tame” difficult concepts. Perhaps we would do well…
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Ask the Next Question – A Fable
Once upon a time, a man had a home repair job to do and went to his local hardware store. He said to the salesman at the hardware store, “I have a job to do at home and I need a tool for the job.” The salesman said, “I have just the thing for you!” …
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