What I Listen for In an Interview
In my job I have the opportunity to conduct many interviews with prospective hearing care providers. These interviews typically cover clinical and sales/counseling topics. Most of the time it is a pleasant experience during which we have a conversation that is stimulating, perhaps I learn something, and there is give and take. As a trainer…
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Don’t Forget Assistive Listening Devices: They’re Not What They Used to Be
All a person has to do to hear better is to wear hearing aids. Slap on a pair and the world will be your oyster. No more problems. Easy peasy! Or maybe not? Definitely not! Hearing aids are a tool. All too often it is the only tool offered to our patients. In that we…
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Our Legacy
I hope that everyone who reads this feels as I do, that what they do is important. But if you are on the fence, just read the press release below (and if you want to really dig into it, read the full article). To my mind, our sense of hearing is the most important because…
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Why Needs-Assessment? To Change Minds!
The audiogram is critical to being able to diagnose hearing loss and to properly fit hearing instruments. But if you agree with me that the most important goal of the hearing evaluation is building a solid case that obtaining hearing instruments is among the best things your patient can do to help themselves and their…
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Performance – Perception Test Using QuickSIN
Think about this question for a moment… Would it be useful for you to know if your newly fit hearing aid patient has a realistic or unrealistic view of how well they can hear? You know who I’m talking about! It is the patient with pretty good hearing who complains of all kinds of difficulty,…
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An Unexpected Object Lesson in Effective Counseling
Bear with me as I relate a brief true story. One of the projects I decided to take on during the enforced hiatus of our global pandemic is to go through my Dad’s old slides to digitize them. The first box of slides I received was mostly a bust – a lot of pics of…
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