physician advice hearing loss treatment

… Where Often is Heard a Discouraging Word: MDs and Treatment for Hearing Loss

In a recent talk to a group of hearing care providers, I took an informal poll, asking what were some of the most discouraging things their patients had reported being told by their physician regarding their hearing.  I knew what the results would be, having heard very disappointing things from scores of patients myself, over…

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listening deeply to patients

Listen Deeply to Your Patient. How Do I Do That?

One of the most useful ideas surrounding the concept of the  “Continuum of Denial”  is how it requires the provider to listen deeply.  In a two-day seminar I took on Motivational Interviewing several years ago, the facilitator was ever exhorting participants to “listen deeply”.  My question was, “OK, that sounds great.  So how do I…

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