The Importance of a Multi-pronged Customer Acquisition Strategy

Editor’s Note: It’s easy to see that behemoths like Amazon, which combines online shopping, low prices and speedy delivery are utterly transforming the customer experience. Along with Amazon, however, many smaller companies such as Dollar Shave Club and Stitch Fix are getting in on the action by offering a convenient, hassle-free product at a reasonable…

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At CES 2019 Hearing Aids and Consumer Electronics Continue to Morph: Some Considerations for the Profession

by Brian Taylor, AuD Nothing reflects the convergence of hearing aids and consumer audio devices like the flurry of new AI-driven features introduced at the recent Consumer Electronics Show in Las Vegas. At the annual Las Vegas event, said to be attended by nearly 200,000 persons, many of the mainstay hearing aid manufacturers showcased products…

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Newly Published Studies Could be a Watershed Moment Toward Third Party Funding of Hearing Devices

by Brian Taylor, AuD, and Kelly Tremblay, PhD Two studies, published by JAMA Otolaryngology on November 8th are compulsory reads for hearing care professionals concerned about accessibility and affordability of hearing-related services. Both studies, which relied on insurance claims data from the OptumLabs Data Warehouse, a division of the for-profit UnitedHealth Group, add to the…

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