Scot Frink

Scot Frink, AuD, grew up in the field of audiology, his father having started Salem Audiology Clinic in 1982, one of the first private practice audiology clinics in the United States. He obtained his Master’s Degree in audiology in 2004, but had been involved hearing aid repair since 1990 and fitting hearing aids since 1995. He completed his Doctorate of Audiology in 2016. He previously worked as a regional trainer for Phonak Hearing systems from 1999 – 2001 in Oregon, Washington, Idaho, Montana, and Alaska, before returning to private practice in 2002 where he is co-owner of Salem Audiology Clinic. Dr. Frink has presented numerous seminars on technology and practice development for state associations in his region, as well as consumer education seminars in his own community.

Retail Pricing Strategies, Part 4c: Loyalty and Ethics

For this series on pricing strategies, we have analyzed the historical perspective on the development of retail prices, finding your own “magic formula”, and looked at the individual considerations that should be a part of that formula (e.g., warranty, invoice cost, accessories, cost-of-living adjustments). For the past few posts we have been discussing the ethical use of manufacturer loyalty programs

Just in time for AudiologyNow: OtoGeeks!

So, here I am in Boston waiting for the 24th Annual AudiologyNow, doing my work sabbatical and catching up on old projects. I discussed this concept a few weeks ago, a practice I started several years ago in order to actually complete the goals which never seems to happen when I’m in my office. For me, this is a vacation

Retail Pricing Strategies, Part 4b: Loyalty and Ethics

This series of articles on pricing strategies has analyzed the historical perspective on the development of retail prices, discussed finding your own “magic formula,” and looked at the individual considerations that should be a part of that formula (e.g., warranty, invoice cost, accessories, cost-of-living adjustments). Two weeks ago, I began the topic of using manufacturer loyalty programs ethically, specifically for

Retail Pricing Strategies, Part 4a: Loyalty and Ethics

Just to review, in part 1 of this series I reviewed my own personal history in the development of sound retail pricing strategies that would best serve my practice and my patients. In part 2, I discussed finding the right “magic formula” and the various formulas I had seen other practices use, including the possible pitfalls of each of them.

Interlude: The Work Sabbatical Concept

I’d like to take an interlude this week from my series on pricing concepts to share a concept that, while not unique, is something that those in private practice should seriously consider: the work sabbatical. I started taking work sabbaticals several years ago. At AAA in Salt Lake City (2004) I met a guy named Greg who quickly became a

Retail Pricing Strategies, Part 3: Making Everything Count and Counting Everything

Before we get started, I want to note that in the course of writing this post I kept stumbling across ideas for future posts (those “a-ha!” moments). For the fun of it, I’ll throw in a few number signs (#) indicating those moments, and if you’re interesting in my pursuit of them, please send me an email or post a

Retail Pricing Strategies, Part 2: Finding the Right “Magic Formula”

In part 1, I discussed my recollections as to how our industry has developed its retail pricing strategies, and how we responded to changes within the industry itself. Progress requires change, and we needed to make changes that would enable us to keep our retail prices competitive and still be able to pay our bills. The rapid rise of wholesale

Retail Pricing Strategies for Hearing Aids, Part 1

I’ve always been a bit of a salesman, as well as a computer geek. For me, they went hand-in-hand, one benefiting the other. I purchased my first computer at age 9 by selling stationery door-to-door, raising enough money to purchase a Commodore VIC 20. The 20 stood for 20k of memory, if you can imagine that. I did fantastically with

Featured image for “Private Practice: Two words that mean a lot more than you think, and carry a lot of weight”

Private Practice: Two words that mean a lot more than you think, and carry a lot of weight

Today is a Big Day for this section. We’re welcoming the first post by the new co-editor of Hear in Private Practice: Scot Frink, MS. Thank you, Scot, and welcome to The Blogs @ Hearing Health Matters! Audiology began decades ago with a primary focus on treating our veterans returning from World War II. But, as with many successful