Nov. 07, 2023
“Excuse me?!” I must have misheard or misunderstood the airline staff person crouched beside me. She repeated, “I want to make sure you have all the accessibility you need. Can I get you anything else, a Braille card?” I hadn’t misheard. “Thank you, but no. My vision is fine, it’s my hearing that needs help.” “I am so embarrassed,” she