Hearing Views

By Geoffrey Cooling So what does your customer (patient) want? That seems like a silly question; they want to hear better, which is why they have come to you. In essence that is probably the core answer; however, humans aren’t as simple as that. There are many more needs and wants at play in their decision to come to your

By Lolly Wigall I don’t shop on eBay much, but there are lots of people who do.  I have an account and over the years I have purchased flower seeds for my garden and sunscreens to cover patios, but that’s about it.  I just rarely check the website.  But after a recent experience, I have visited this website more. Several

By Angela Loavenbruck, Ed.D. Here’s the issue: for 90 to 95% of the individuals with sensorineural hearing loss seen by audiologists, the only treatment for the resulting communication difficulties is the use of some type of amplification system and acquiring the skills, competencies and knowledge to understand and manage the hearing loss in their daily lives. Audiologists need to acquire

By Steven Eagon, MA I love watching all types of athletes when they are at the peak of their game.  When younger and physically gifted, they typically succeed on sheer skill, speed, agility, strength, and brute force.  But as athletes age, they become more cerebral with how they understand their chosen sport. Beyond understanding the nuances of the game better,

Common wisdom says that if you want to reduce the possibility of commoditization, it’s important to differentiate your services from those provided by others. The Crabby Audiologist thinks it’s more difficult to do that in states where audiologists are required to have both an audiologist license and a hearing aid dispenser license. No other similar healthcare profession is burdened with dual

Editor’s Note: Today we have a post from Dr. Brian Taylor, HHTM’s new Editor of Hearing News Watch.  His bimonthly “Signal & Noise” column that is regularly featured at Hearing Economics is being featured today at Hearing Views for the first time. One recently published study suggests that hearing care providers spend too much time talking about technology and often fail to meet

By Lolly Wigall My husband Steve is an amateur magician. He became interested in magic when he was a young boy, reading magazines, buying magic tricks and perfecting them. He has performed before audiences and developed magic routines for events.  It takes time and energy to write a script to keep the audience with you and distracted from what is

Editor’s Note: In considering the problems audiologists face today because of commoditization, it’s important to look at the role that manufacturers play. I want to preface my remarks by saying that in the 40 some years I’ve been in private practice, I’ve had wonderful relationships with the manufacturers used in my practice. Good products, great customer service and support for

By Lolly Wigall Learning to listen to others is an art.  It takes patience and practice to figure out our feelings and thoughts.  With our busy lifestyles, we may tend to just talk off the top of our heads.  Most of us have little time to stop and think about our thoughts. Most of us have less time to figure out

By Angela Loavenbruck, Ed.D. This week I thought I would reflect a bit about the audiology culture I tried to create in my own private practice. It certainly is a culture that evolved over time, but there were essential kernels present from the very beginning. The “beginning” was sometime in early 1975. I left a teaching position at Catholic University