JVC has reported significant success with its innovative hearing rehabilitation approach over the past six months. This advancement leverages Tuned’s technology, resulting in impressive user satisfaction and performance.
Leveraging Tuned’s AI Platform
Notably, the return rate of JVC’s OTC hearing aids is 13%, significantly lower than the industry average. This success is credited to Tuned’s AI Audiology Platform, which offers personalized hearing experiences through self-administered tests, real-time support, and continuous adjustments. Data shows 95% of users made significant progress, meeting daily goals and engaging in auditory training games and lessons.
A key factor in this success is the AI chatbot from Tuned’s AI Suite, used by 59% of users. This chatbot quickly addresses common issues, automatically adjusting devices based on user feedback, providing 24/7 support similar to having a personal audiologist. Remote support is also available, with only 10% of users needing assistance, averaging 4.5 minutes per session.
Building on this success, JVC plans to launch new rechargeable and streaming hearing aids powered by Tuned’s AI technology. These devices will feature extended battery life, seamless connectivity to Android and iPhone, enhanced auditory features, and an upgraded AI-powered self-service experience.
About JVC
JVC is a leading innovator in audio and visual technology, committed to delivering high-quality products that enhance customers’ lives. With a history of pioneering advancements, JVC remains at the forefront of technology, providing solutions that meet the evolving needs of today’s consumers.
Source: Tuned, JVC
