Whether on the range, at a job site, or in the field, modern patients are looking for solutions that balance awareness and comfort. SoundGear active hearing protection was designed to meet that need, combining noise suppression with real-time sound enhancement to help users stay protected without missing critical environmental cues.
With both custom and ready-to-wear options available, SoundGear offers flexible, clinical-grade solutions that fit a wide range of lifestyles and patient preferences.
Within the SoundGear portfolio, Phantom and Shield serve two distinct patient profiles. Understanding the differences allows audiologists and hearing instrument specialists to confidently recommend the best solution for each patient’s lifestyle, noise exposure, and communication needs. Continue reading this article to learn more about the distinct differences between Phantom and Shield.
SoundGear Phantom
SoundGear Phantom is a custom-molded, in-ear active hearing protection solution designed for patients who prioritize comfort and performance in their daily activities. Its personalized fit delivers exceptional comfort for extended wear, secure retention during vigorous movement, and a consistent acoustic seal for optimal protection.
Phantom is rechargeable and Bluetooth® compatible, allowing users to stream audio and stay connected without removing their protection. With up to 23 hours of battery life, up to 30 dB of sound gain, and a 22 dB Noise Reduction Rating, Phantom balances awareness and safety in demanding environments.
This solution is especially well-suited for patients seeking a discreet, long-wear option and is ideal for competitive shooters and hunters, law enforcement and range safety officers, tradespeople and industrial workers, as well as musicians and performers who need dependable hearing protection without compromising sound clarity.
SoundGear Shield
SoundGear Shield is an ideal option for patients who want high-quality active hearing protection without the need for custom impressions. Designed for off-the-shelf convenience, Shield provides instant impulse noise suppression while amplifying important environmental sounds, delivering reliable protection in high-noise situations. With a 26 dB Noise Reduction Rating, this option instantly limits output to safe listening levels. Although it does not offer the personalized fit of Phantom, its flexibility makes it well-suited for occasional or recreational use.
SoundGear Shield is an excellent choice for recreational shooters and hunters, weekend or seasonal users, and youth shooters. In addition, it’s an ideal fit for patients seeking a lower initial investment.
For clinics, Shield serves as a practical introduction to the benefits of active hearing protection and supports preventive hearing care without the commitment of custom molds.
Why SoundGear Benefits Hearing Care Professionals
Offering SoundGear active hearing protection solutions positions your clinic as a provider of comprehensive hearing healthcare, not just treatment after hearing loss occurs.
SoundGear active hearing protection allows you to:
- Address preventive audiology and hearing conservation
- Serve patients outside traditional hearing aid candidates
- Expand into recreational, occupational, and youth safety markets
- Strengthen long-term patient relationships
By recommending the right level of protection for everyone, you reinforce trust and provide solutions that patients will use in their day-to-day lives.
Patient-Trusted Hearing Protection
When patients ask how to protect their hearing without sacrificing awareness, communication, or comfort, SoundGear delivers. Phantom and Shield work together to give clinics the flexibility to meet patients where they are, whether they need a premium, custom solution or a versatile, accessible option.
About the Author
Kristy Lowery, PhD, CCC-A, FAAA, serves as Director of Patient Care Services for the Starkey Retail Network, where she oversees TeleHear, insurance, and third-party programs. With a focus on clinical excellence and scalable care delivery, she works to align patient experience with operational performance across a large national network. Dr. Lowery is a strong advocate for patient-centered hearing healthcare and is particularly focused on expanding access and improving outcomes through innovative models such as teleaudiology.
Dr. Lowery earned her undergraduate degree from Millsaps College in Jackson, Mississippi, and holds both a Master’s degree in Audiology and a PhD in Speech and Hearing Science from the University of Tennessee, Knoxville. She holds an active audiology license in every state.
