Nicky Chong-White, PhD is a Principal Engineer and leads smart technology innovations at the National Acoustic Laboratories (NAL) in Australia. She sits down with Brian Taylor to discuss AirPods Pro as a potential substitute for hearing aids.
Recent reports have indicated that Apple might be interested to further enhance the hearing features in its latest devices. Currently, features like Headphone Accommodations, conversation boost, and ambient noise reduction can enhance hearing in specific situations. They discuss how the AirPods Pro can potentially be beneficial for individuals with mild hearing loss and interesting insights gained from a study conducted on people with normal audiograms that have situational hearing challenges in noise.
Dr. Chong White emphasizes that she believes AirPods Pro should not replace hearing aids but can be a valuable option for certain individuals.
Articles Referenced in Discussion:
- Chong-White N, Mejia J, Galloway J, Edwards B. Evaluating Apple AirPods Pro with Headphone Accommodations as hearing devices. Hearing Review. 2021;28(12)8-11.
- Chong-White, N et al valuation of Apple AirPods Pro with Conversation Boost and Ambient Noise Reduction for People with Hearing Loss in Noisy Environments. The Hearing Review. March 2022
- Chong-White N, Mejia J, Valderrama-Valenzuela J, Edwards B. Evaluation of Apple AirPods Pro with conversation boost and ambient noise reduction for people with hearing loss in noisy environments. The Hearing Review. 2022;29(4):24-27
- Chong-White, N. Evaluating Apple AirPods Pro 2 Hearing Protection and Listening. The Hearing Review. June 2023
- Valderrama, J. T., Mejia, J., Wong, A., Chong-White, N., & Edwards, B. (2023). The value of headphone accommodations in Apple Airpods Pro for managing speech-in-noise hearing difficulties of individuals with normal audiograms. International journal of audiology, 1–11.
- Setting up AirPods Pro hearing enhancement here.
Full Episode Transcript
Hello,
and welcome to another episode
of this Week in Hearing.
I’m Brian Taylor.
Our topic this week is the
AirPod as a hearing
aid substitute,
and with us to discuss her
group’s research on this topic
is Nicky Chong-White. Dr.
Chong-White is a principal
engineer and leads smart
technology innovations at the
National Acoustic Laboratories
in Australia.
Welcome to this Week in Hearing.
Nicky,
it’s great to have you with us.
Yeah, thanks.
And thank you for inviting me.
It’s great to have
this chat today.
This is a really hot topic,
and I think we have a lot of
listeners who are anxious to
hear what you and the now
group have been up to.
But before we dive
into that topic,
I thought it’d be a good idea if
you could share a little bit
about your background and what
you’ve been doing at now for
the last several years.
Yes,
so my background is in speech
signal processing.
I’ve been in this field
for a while,
started off with more speech
coding and mobile
telecommunications,
worked in the US. For a bit at,
AT&T labs.
But I’ve been at NAL for
almost 20 years now,
so it’s a long while
looking yeah,
first starting off with
speech enhancement,
then moving into
Electrophysiology,
and more recently developing a
lot of apps and sort of mobile
technologies to help in the
connected health space.
And certainly now with the
AirPods Pro and them bringing
out the new features,
I was certainly interested
to look at that as well.
Well,
it’s not often that we have an
engineer on the broadcast and
one that’s so accomplished and
is working on such innovative
technology.
So we’re really happy that you
could spend some time with us.
I’m going to start with a
really simple question,
because I get this in the field,
and I know that there’s
confusion amongst consumers
who watch our broadcast,
and that is what AirPod models
have the capability of providing
amplification.
Okay.
So for personalized
amplification of the sounds
around you so that they work
more like hearables,
you need the AirPods Pro.
So they’re the ones have
I got through here?
Oh, you can’t see that.
But they’re the ones,
the short stubby stems and the
silicon tips that feel in your
ear canal. And with those ones,
they have the headphone
accommodations feature and a
transparency feature to hear
the sounds around you.
But if you also just want to
provide amplification
to streamed audio,
then the regular AirPods 2 or
3 do have that feature as
well. Okay, that’s good to know.
You mentioned hearing
enhancement,
turning the AirPod Pro into
basically a hearable.
Can you tell us a little bit
about those hearing enhancement
features that are available
on the AirPod Pro?
Yes.
So there basically three main
features that I see.
So the headphone accommodation.
Feature.
This is one where you can maybe
upload your audiogram or choose
one of the preset profiles and
that applies a frequency
dependent gain to the audio
signal and that’ll make those
soft sounds more audible.
It also does have compression
as well.
The other ones are conversation
boost and that uses directional
microphone and some signal
processing techniques where it
allows the user to focus on the
person speaking in front of them
while suppressing sounds from
the side and behind.
And then the last one is an
ambient noise reduction feature
which uses digital signal
processing techniques to reduce
background noise.
That’s good to know. Now.
I know that the NAL group does.
On YouTube.
I’ve seen it something called
Soundbites. Is that right?
That’s right.
And I know that maybe a year
or so ago you did a video,
one of your Sound Bites video,
providing some details on how to
set up the AirPods Pro to be
an amplification device.
So there’ll be a link on the
bottom of the screen for anybody
that wants to know more details
on how to go through the process
of setting up the AirPod Pro to
be an amplification device.
My next question is
about AirPods Pro.
I think at least here in
the United States,
over the counter hearing aids
is a hot topic. Now,
we know that the AirPods Pro
is not an OTC hearing aid,
but how does the AirPod
Pro compare to them?
What features or what?
I guess my question would be
relative to OTC devices.
We’ll start with the question
what types of hearing losses
might benefit from setting up
an AirPods Pro to be an
amplification device?
Yeah,
so definitely not regulated
medical devices.
They are consumer audio
devices I see,
with some nice to have hearing
assistive features.
So I think that the main target
audience I see them as helping
is people who have occasional
hearing difficulties in
specific situations.
So perhaps they have
a mild loss,
perhaps they don’t even have
a measurable loss,
but do struggle in, for example,
having a conversation in
a noisy restaurant.
So they will work well for that
that you can put in like just a
mild gain use. Some of the,
for example,
conversation boost features,
you might have them in for half
an hour and then they’re in your
pocket or your bag for the
rest of the day. So yeah,
those occasional use
may be a mild gain,
mild loss sort of person.
It seems like a true
multitasking device. I mean,
I use my AirPods to
stream music.
It seems like every day
talk on the phone.
It seemed to be an easy
workaround to turn it into
an amplification to.
Nice to use it situationally.
Yeah, definitely.
I think most AirPods users
bought them for just that sort
of purpose, listening to music,
listening to podcasts or taking
phone calls and being able to
have that multifunctionality and
it’s unless you’ve always
got it on you,
you don’t actually have
to think about it.
I think that’s the real appeal
there of having these assistive
features which you probably
don’t use all that often,
but when you do need them,
they’re right there with you.
Right.
And
since you’re at now
the home of the,
I think the very well known,
very well respected NAL gain
prescription targets,
can you tell us a little bit
about how the gain of the
AirPods pro might compare to
prescription hearing aids when
trying to match NAL targets?
Yeah,
so I think as soon as the
Headphone Accommodations was
announced, my first thought was,
well,
what prescription are
you they using?
So pretty soon we got them in
the lab and started taking
some measurements.
We wanted to see how do they
compare to our NAL NL2.
And yes,
some interesting results.
So what we did is we programmed
up a few different hearing
loss profiles.
So there was a mild sloping
loss, a mild moderate loss,
a flat loss,
and we got them in the lab,
did some acoustic measures with
our hands on our KEMAR
Mannequin and compared the gains
of the headphone accommodations
to the real ear insertion gain
that is prescribed
by our algorithm.
And what we found is that
at normal speech levels,
so around 65 DB,
they match pretty closely up
to maybe about 5K.
They don’t have a lot
of high frequency,
higher frequency than that gain,
but at the loud and the
soft speech levels,
the match wasn’t as good.
So they don’t have as much
compression as we
have an NL2.
At soft speech levels it didn’t
amplify enough compared
to NL2,
and at loud speech levels
there was too much gain.
So it sounds like they’re a
little bit more linear than what
you might find in a prescription
hearing aid,
but they do a reasonably good
job of matching a mild
high frequency,
moderate loss for average level
inputs. Do I have that right?
Yeah, that’s right.
And we have NAL NL2 was designed
to enhance speech
intelligibility while keeping
the overall level at a
comfortable volume.
So not having overly
loud sounds,
now Apple may be prioritizing
a different aspect,
maybe they’re going more for
making music sound better and
not wanting to lose any quality
or not want to have it sound too
unappealing to an initial
person who’s just.
Turned it on for the first time.
So, yeah,
they’ll have different
priorities on how they’ve chosen
that game and I can’t really
speculate on too much on that.
Fair enough.
And I think anybody that has a
probe mic system could evaluate
that themselves and see how they
compare to prescription hearing
aids at matching these different
targets. Yeah.
So I think it’s fair to say that
AirPods Pro does a reasonably
good job matching gain for
average for audibility.
That’s good.
How does the performance and
background noise of the AirPods
Pro compare to prescription
hearing aids?
So, yeah,
we did another lot of
measurements looking at the
conversation boost feeding the
ambient noise reduction feature.
So we had target speech coming
from the front of the person
wearing the AirPods and then
within a horizontal array
of loudspeakers.
So noise coming from the sides
and behind in one scenario and
then one from equally spaced
all around the listener.
And we found between when
conversation boost and ambient
noise reduction were at their
full turned on and
at maximum level,
about a 5 to 7dB
improvement in the SNR advantage
just from measured at the ear,
this was about between 3
and 5dB due to the
directionality feature,
the conversation boost.
And this is basically in line
with sort of conventional
directional microphones
and hearing aids. Now,
some hearing aids have
more sophisticated
microphones and processing that
can do better than that.
But yeah,
for a baseline sort
of hearing aid,
I think we could sort of say
they’re kind of comparable.
Exactly. No,
I think that’s kind of
interesting, for sure.
You already mentioned a little
bit about people that had normal
audiograms or don’t
have any real
hearing loss on the audiogram.
And I know that you did a study,
at least some of the group
at now did a study,
conducted a study using the
AirPods Pro on people that
had normal audiograms.
Can you tell us a little bit
about maybe share some of the
highlights of that study?
Yeah, definitely.
So that study was led by
one of our colleagues,
Joaquin Valderrama.
We have quite an interest
in this particular
group population,
the normal audiograms,
but more than average difficulty
hearing in noise.
So we thought AirPods Pro could
be a good option for them.
The study used let me take a
look at some of the results.
Yeah,
17 participant
self reported hearing and
noise difficulties.
There was a range of measures,
so we had behavioral
speech and test,
speech and noise testing
and then laboratory.
We also did a four week trial
with real world measures
where we.
Send them home was the AirPods
that we provided to them and got
them to rate their experiences
when they were using them in
challenging listening situation.
So what some of the key findings
were that for the speech and
noise testing in the lab,
there was sort of a general
increase across the participants
of 12%.
So from 55% correct on a speech
noise test to 67% correct,
they rated the overall
hearing experience
as a bit better than without
the AirPods.
So there was a slight
improvement.
It wasn’t an overwhelming
improvement.
Some of the feedback was the
amount of hearing benefit
wasn’t really that much,
wasn’t that noticeable
in terms of comfort for
some participants.
The AirPods pro just didn’t fit
well in their ears or were
uncomfortable after
a short time.
And the other one,
which was quite interesting,
which you kind of think
is sort of obvious,
but people don’t recognize
them as hearing devices.
So if you’re having a
conversation with someone and
you’re using them to
hear them better,
they have the perception that
perhaps you’re not listening,
perhaps you’re listening to
music while you’re having
a conversation.
It’s sort of seen as a bit rude.
So, yeah,
they felt they had to it was
fine if they were with family
and they knew the
purpose of them,
but if they were talking to
someone that didn’t know,
they felt they had to always
explain why they’ve got them in.
Exactly.
I have first experience with
that problem that you
just mentioned.
Yes.
But I think what’s really great
for clinicians to know about
this study is that now they have
people that have normal
audiograms but self reported
problems in background noise.
There’s another option
out there.
A lot of clinicians know that
they’ve tried hearing aids on
folks like that and they don’t
do very well typically.
So now there’s another
alternative and I think that’s
good for everybody that’s
concerned about people not
hearing well in those kind
of places. Yeah.
And I will add in
that there were,
I think it was about 30% of the
participants did say that they
would continue using them as
hearing devices in the future.
So even though it wasn’t
everyone or a majority,
there was a sizeable proportion
that did find the value
in them and yeah,
I think definitely yeah.
If audiologists are recommending
them as devices to help people
who probably aren’t ready for
hearing aids or don’t have
enough loss to want
to take that step,
then it is a good sort
of entry level,
sort of stepping stone to get to
doing better for your hearing.
Exactly.
Now,
I wanted to kind of shift
gears a little bit.
Just in the last month or so.
I think it was in Hearing
Review, I saw this,
the publication.
You had a really nice little
study in there that evaluated
the noise cancellation
characteristics of the second
generation AirPods Pro.
That’s kind of an interesting
twist on this device.
So can you tell us a little bit
about what these features are
and how they might
help a person?
Yes,
the AirPods Pro have an active
noise cancellation feature.
Many people actually,
without hearing loss do really
like this feature and
use it a lot.
And it may be a purchasing
decision brought AirPods Pro,
but for example,
in situations like if you’re
traveling on a train or
a bus or an airplane,
definitely where there’s a loud
sort of ambient noise around you
that is quite constant
and consistent.
Active noise cancellation is a
really great feature to really
reduce and sometimes even
totally get rid of that sound.
So it allows you to hear the
audio clearer that you might be
listening to a phone call or
your music or something on your
stream from your phone.
It also reduces that need to
turn the volume right up
so you can hear well.
And that’s sort of the angle we
were looking at it from here
when we see there’s a lot of
discussion about the use of
AirPods and young people,
young people listening to loud
music and potentially increasing
their risk of developing noise
induced hearing loss.
So something like that active
noise cancellation feature can
potentially reduce that risk.
Yeah,
I think that’s really
good to know.
I know there’s so many young
adults out there that listen at
levels that are probably too
loud, and it’s really important,
obviously,
that they should protect
their hearing.
I have one final question
for you,
kind of maybe a crystal ball
kind of a question, and that is,
I think you’ve assembled enough
data to show that pretty clearly
that the AirPods Pro is a
reasonable substitute for a
hearing aid for a lot of
different folks out there.
Obviously not for everybody,
but I wanted you to maybe think
about how the AirPods Pro could
be used in the clinic.
What’s the role of the
audiologist in recommending
fitting, fine tuning them?
What are your thoughts on that?
Yeah,
I think there’s a lot of
opportunities for audiologists
to to fit into this
sort of journey.
I guess if they were to
recommend AirPods Pro to their
clients. So, for example,
to best fit the AirPods Pro,
you would want an audiogram.
There are options where the
person can use an app
on their phone,
but depending on their tech
savviness or ability to do that.
That test,
we don’t know how accurate
the results would be.
So things like taking a quality
audiogram in the clinic,
also
setting up the AirPods Pro
with that audiogram.
If you can see from the
soundbites video,
it’s not the most intuitive
process,
there’s quite a few steps
involved. Um,
you have to be quite invested,
I think, to get through that.
And then there’s the
adjustments.
There’s different slider
adjustments that you
can do to modify.
So maybe you successfully
input your audiogram,
you listen to it and it doesn’t
quite sound right,
maybe it’s a bit tinny,
maybe you want to boost things
up or the overall sound
might be too loud.
Initially there’s adjustments.
So just,
I think walking clients through
those features,
what they mean,
what they do when you would want
to use it. For example,
conversation Boost,
the directionality feature is
one that you manually
switch on and off.
So I’m thinking maybe the
average person doesn’t know when
is the best time to use that,
or when if you’re using it
in a quiet environment,
maybe it’s going to affect
the sound quality.
You don’t really want that on.
So those things also yeah,
I should said before the real
ear measures to check
that amplification
and see is it really
doing what it should be doing
and is it sort of a recommended
sort of amplification for that
person to have. Right.
I see the audiologist kind of
the gatekeeper when it comes to
what’s happening in the ear with
their real earmit measures.
There’s no reason you can’t
do that in an AirPods Pro.
Yeah, definitely.
And just as a trusted
source of advice
for someone to go to
who’s concerned,
I have a great respect
for audiologists.
I have two family members and my
husband and my daughter who
were born with hearing loss.
So I’ve been going to hearing
clinics and hearing all the
hearing advice through that way.
So, yeah,
I definitely think they can
play a role as well
with a different population that
maybe doesn’t have a strong need
or that consistent everyday
hearing support. Exactly.
That’s great.
So,
any final comments? One
I want to remind all of our
viewers that the research,
the articles that we mentioned
today during the interview
will be in a link,
either in the notes from the
broadcast or on the screen.
You can click on it and find all
of the articles that we’ve
talked about today.
And with that,
Nicky, any final comments,
any suggestions for audiologists
out there about working
with the AirPods Pro?
Anything that you want to add
that we haven’t talked
about yet?
And I think generally my goal
in looking at AirPods and
publishing the articles about it
is really just to inform people
of the different options
available.
I don’t see them as a
replacement for hearing aid.
I think they suit a different
type of population and for those
situational use cases.
But I know there will be a lot
of people out there who are
struggling to hearing noise and
are not doing anything about it.
And perhaps they already have
AirPods or some you know,
that’s not just AirPods
we are looking at.
We also do trials on other
hearables, for example,
the Nuheara,
or
we’re looking more into the
OTC hearing aid space.
There are new options coming
available that many people won’t
know about. So yeah,
the goal here is just to inform,
try and let people know,
bring that awareness up.
And I think having Apple put
these beaches in the AirPods
really does raise the awareness
of hearing health.
People are thinking, no,
what’s this?
Maybe I’ll give it a go.
So I see that as a good thing.
And as they say,
a rising tide lifts all boats.
And I think this is a good
example of that,
especially when most of the data
that I’ve seen recently says
somewhere between 80 and 85% of
people that have hearing trouble
are not getting the help
that they need.
So I think all of us benefit
when there’s new players on the
market that people can
have access to.
So thanks for all your great
work in this area. Dr.
Nicky Chong-White,
who’s a principal engineer
at the NAL in Australia.
Thanks for being on
the broadcast.
We really appreciate it. Yeah,
thanks for having me.
It’s been a great conversation.
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About the Panel
Brian Taylor, AuD, is the senior director of audiology for Signia. He is also the editor of Audiology Practices, a quarterly journal of the Academy of Doctors of Audiology, editor-at-large for Hearing Health and Technology Matters and adjunct instructor at the University of Wisconsin.
Nicky Chong-White, PhD is a Principal Engineer at the National Acoustic Laboratories and has PhD in Electrical, Computer and Telecommunications Engineering. She began her career developing a novel speech signal processing algorithms to improve speech intelligibility at AT&T Labs, USA and also at a US-headquartered technology start-up company. Since joining NAL in 2004, Nicky has applied her background in speech and audio signal processing, acoustics, machine learning and software development to investigate hearing. She uses design thinking methodologies to discover unmet needs and create human-centred innovative solutions. Nicky is currently focused on developing digital solutions to improve accessibility to hearing care, provide additional tools to enable and promote hearing self-management, and increase the reliability and capability of connected hearing health.
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