Child-Centered Care: New Online Course from Ida Institute
October 5, 2021

NAERUM, DENMARK — Child-Centered Care, a just-launched online course from the Ida Institute, gives hearing care professionals the knowledge they need to provide truly child-centered hearing care.

The free four-part course explains the key cognitive skills developed as children age, techniques for communicating with pediatric clients, and which Ida tools will make the communication more fun and effective. The material supports hearing care professionals in enabling children to contribute in ways that make them a meaningful part of their care.

“Child-centered care is an evolution of pediatric care. It shares its history and some principles with person-centered care and family-centered care, but its emphasis is squarely on improving healthcare experiences and outcomes for children. This course helps clinicians to recognize where children are developmentally and give them agency in their care.”

–Lise Lotte Bundesen, Managing Director of the Ida Institute

Led by Kris English, Professor Emeritus in Audiology at the University of Akron and a beacon in pediatric audiology and counseling, the course is essential viewing for clinicians not familiar with concepts like Theory of Mind, narrative play, and how to best support development while treating and counseling children with hearing loss. 

Available in the Ida Learning Hall, the Child-Centered Care course is accredited by several organizations including the American Academy of Audiology, The British Society of Hearing Aid Audiologists, Audiology Australia, and the Canadian Academy of Audiology.


Importance of Child-Centered Care


Child-centered care embodies the Rights of a Child as recognized by the United Nations. The rights state that children should be supported in expressing their views, listened to, and involved — and have power in — the decision-making process in accordance with their age and maturity.

Child-centered care also fills a vital gap between family-centered care and person-centered care. While the former is ideal for the child’s first few years, its focus remains on the parents. And the latter is typically geared toward adult clients.

The Ida Institute’s Child-Centered Care course directs focus to the child and helps hearing care professionals prepare their young clients as they move from child- and family-centered care toward person-centered care.

To view this course, visit the Ida Learning Hall (signup required) via the Ida Institute website.


About the Ida Institute

The Ida Institute is a non-profit organization founded in 2007 by a grant from the William Demant Foundation. The independent organization works to build a community that embraces person-centered care. Together with clinicians, academics, and people with hearing loss around the world, they help people develop the knowledge, skills, and confidence they need to better manage hearing loss. The Ida Institute is based in Denmark and has a community of 20,000 people worldwide.


About Kris English

Kris English, Ph.D. is a Professor Emeritus of Audiology at the University of Akron, Ohio, US. She has presented more than 400 workshops and papers in North America, the UK, Europe, Australia, and New Zealand on the topic of audiologic counseling, and is the co-author of the book, Counseling-Infused Audiologic Care. Her semi-retirement activities include teaching, writing, and presenting, as well as hosting an online forum ( for students and audiologists about counseling as an evidence-based practice, and the skills that help us earn patient trust and support patient change.

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