SAN FRANCISCO, CALIFORNIA – Whisper announced today the launch of its first upgrade for its flagship product, the Whisper Hearing System. This is the first of many planned upgrades of the Whisper System to bring improved sound processing and new features without the need to purchase a new hearing aid.
Whisper wearers “will benefit from improved audio performance through improvements to the company’s proprietary Sound Separation Engine, which uses artificial intelligence algorithms to optimize sound in real-time for a consumer’s surroundings”.
With this release, Whisper says that it used tens of thousands of hours of audio information to improve its AI based Sound Separation Engine. As a result, consumers may be able to hear voices more clearly with over 40% of people surveyed in Whisper’s Research Center reporting that they are hearing voices better after receiving this software upgrade.
“This upgrade is a major milestone for hearing health. We are excited to deliver these improvements to Whisper users and help change people’s hearing experience. This upgrade would not have been possible without combining the latest work from our artificial intelligence team with valuable feedback from hearing care professionals.”
–Andrew Song, Co-Founder and President of Whisper
In addition to improving the underlying artificial intelligence, Whisper improved how hearing care professionals adjust the Whisper Hearing System to best support their patients’ unique hearing profiles with an upgraded compression system. This new upgrade also contains noise reduction algorithm and sound quality processing improvements.
With Whisper, software upgrades are always free. They are included in Whisper’s comprehensive monthly plan that not only includes the upgrades, but also ongoing care from a local hearing care professional, a lease of the Whisper Hearing System, and a 3-year warranty that covers the system itself and loss and damage. There is a special introductory offer of $139/month (regularly $179/month) for a 3-year term.
Whisper is partnering with an exclusive network of local practices across the country to ensure consumers receive customized care.
Established in 2017, Whisper is a team of artificial intelligence, hearing care, hardware, and software experts coming together to solve the challenge of providing better hearing. We set out to make the Whisper Hearing System so our parents, grandparents, friends and teammates can have a tomorrow that sounds even better than today.