A Primer on Remote Hearing Care
Now that people around the world are practicing social distancing and self-quarantine as a result of the COVID-19 pandemic, the demand for remote hearing care solutions is rising precipitously. To be sure, remote hearing care is not new, it’s been discussed in audiology research circles for more than 20 years, been piloted and launched by…
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TeleHearing Care Increases Patient Retention
By Suzanne Younker, Au.D. Loyal patients are recognized as a significant contributor to a successful hearing care practice and practice owners must pay attention to how they can continue to satisfy this valuable base. Business analytics and medical practice experts all agree with the Harvard School of Business that “A 2% increase in customer retention…
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Tips for Managing Your Practice’s Social Media
Social media is no longer just about social networking – it’s now a key platform for businesses to attract new customers. With 335 million people using Twitter, 1 billion users on Instagram and 2.23 billion on Facebook, a significant number of potential customers are already using these platforms daily. You might already have a social…
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An Audiologist’s Guide to Responding to Professional Threats
by Kim Cavitt, AuD Many audiology practice owners are concerned about the future. The perceived threats to private practice, such as third-party administrators/provider networks, over the counter/direct to consumer hearing aids, big box retailers, and insurance policies and reimbursement appear to paralyze many and instill anger in others. There are opportunities that can emerge from…
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Telehealth in your Practice: What are you waiting for?
by Suzanne Younker, Au.D. Telehealth’s origins trace back to the 1960s when NASA wanted to know how a zero-gravity environment in space travel impacted astronauts’ vital signs. Monitoring their health from afar led to an essay in the Bulletin of the Medical Library Association, “Earth-Bound Physicians Trying to Diagnose or Treat a Patient in a…
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Myths and Realities of Audiology Independent Private Practice
by Robert M. Traynor, Ed.D As clinicians move about the clinic working for another practice as an employee, they make observations. As time goes on, envy often sets in as the practice owner seems to be his or her own boss able to manage their own schedule. The practice owner seems to have more than…
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