The Importance of a Multi-pronged Customer Acquisition Strategy
Editor’s Note: It’s easy to see that behemoths like Amazon, which combines online shopping, low prices and speedy delivery are utterly transforming the customer experience. Along with Amazon, however, many smaller companies such as Dollar Shave Club and Stitch Fix are getting in on the action by offering a convenient, hassle-free product at a reasonable…
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Tele-Audiology Pioneers: Q & A with Listen Lively CEO, Adam Karp
A few months ago, start-up company, Listen Lively burst onto the hearing care scene. Offering a pair of modern hearing aids, plus two years of remote video conferencing appointments with a licensed audiologist, Listen Lively could be poised to shake-up the current brick and mortar hearing aid dispensing model. Recently, Listen Lively CEO, Adam Karp…
Read MoreAt CES 2019 Hearing Aids and Consumer Electronics Continue to Morph: Some Considerations for the Profession
by Brian Taylor, AuD Nothing reflects the convergence of hearing aids and consumer audio devices like the flurry of new AI-driven features introduced at the recent Consumer Electronics Show in Las Vegas. At the annual Las Vegas event, said to be attended by nearly 200,000 persons, many of the mainstay hearing aid manufacturers showcased products…
Read MoreNewly Published Studies Could be a Watershed Moment Toward Third Party Funding of Hearing Devices
by Brian Taylor, AuD, and Kelly Tremblay, PhD Two studies, published by JAMA Otolaryngology on November 8th are compulsory reads for hearing care professionals concerned about accessibility and affordability of hearing-related services. Both studies, which relied on insurance claims data from the OptumLabs Data Warehouse, a division of the for-profit UnitedHealth Group, add to the…
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Hearing Technologies & How Audiologists Can Embrace These for the Future
by Kathryn ‘Kat’ Penno It’s no surprise that the healthcare industry has gained a lot of attention and media hype about being ripe for disruption. Audiology and the hearing aid market, in particular, is an interesting case. For many years the majority of the audiology profession has relied on a product to generate most of…
Read MoreNew Pathways to Care: How Self-Directed Care Could Change Audiology….For the Better Part 2
Two broad categories of patients – help seekers with hearing devices and help seekers without hearing devices – will benefit from new forms of counseling and customization in a market landscape where persons with hearing loss can self-direct their care. Part 1 examined self-fitting hearing aids and the role audiologists could play in their selection…
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