Hear In Private Practice

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Apr. 30, 2020

Hearing Healthcare: A New Normal

Hearing Health & Technology Matters
During the first six weeks of the pandemic, I have answered hundreds of questions about COVID-19: What are the symptoms? How long does the virus live on surfaces? Are masks effective? Behind the myriad of questions, however, was a single concern: How do I stay safe and protect myself, my family, employees and patients? While COVID-19 is a new virus,
Featured image for “Is Hearing Healthcare Essential?”
Apr. 29, 2020

Is Hearing Healthcare Essential?

Hearing Health & Technology Matters
by Brandon Sawalich Helen Keller famously said, “Blindness cuts us off from things, but deafness cuts us off from people.” Throughout the COVID-19 pandemic I have heard the question, “Are hearing aids essential?” When posing this question, I suggest taking out the word “aid” and asking it again. “Is hearing essential?”  For those with hearing loss, it can be difficult
Featured image for “Signia Unveils New Practice Development Resource Center to Support Hearing Care Professionals Amid COVID-19”
Apr. 22, 2020

Signia Unveils New Practice Development Resource Center to Support Hearing Care Professionals Amid COVID-19

Hearing Health & Technology Matters
As the world continues to contend with the spread of the COVID-19 virus, Signia has created a new Practice Development Resource Center to help hearing care professionals navigate this challenging landscape, provide care to their patients remotely, and make the best decisions for their practice. “With many practices facing unprecedented challenges right now, Signia is eager to do everything we
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Apr. 22, 2020

COVID-19 and the New Normal

Hearing Health & Technology Matters
by Michele Hurley, AuD As a hearing healthcare provider, you play a crucial role in helping the people in your community communicate effectively, maintain important connections, and stay engaged and informed — which is especially critical amid the COVID-19 pandemic. A majority of those who are sheltering in place or have fallen victim to the COVID-19 virus are older adults,
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Apr. 04, 2020

The Paycheck Protection Program: What Practice Owners Should Know

Hearing Health & Technology Matters
by Michael Scholl Exactly one week ago, President Trump signed the Coronavirus Aid, Relief, and Economic Security (CARES) Act into law. This is the third piece of legislation passed by Congress and signed into law by the President designed to provide relief to individuals, families and businesses during the COVID-19 pandemic. Since that time, I have received questions from many
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Mar. 25, 2020

A Primer on Remote Hearing Care

Hearing Health & Technology Matters
Now that people around the world are practicing social distancing and self-quarantine as a result of the COVID-19 pandemic, the demand for remote hearing care solutions is rising precipitously. To be sure, remote hearing care is not new, it’s been discussed in audiology research circles for more than 20 years, been piloted and launched by Government Services audiologists and used
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Mar. 15, 2020

Google My Business: Your Hearing Practice’s Ticket to the Map Pack

Hearing Health & Technology Matters
Google is continuously changing the way it displays its search results. The search engine giant has concentrated on the user experience in recent years, seeking to make it as smooth and realistic as possible while still presenting only the most reliable and relevant details available. That’s great news for consumers, but it poses a challenge for businesses who don’t know
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Feb. 15, 2020

How to Respond to a Negative Online Review

Hearing Health & Technology Matters
Hardly anyone wants to receive a bad online review. As a business owner, you may take the reviewer’s comment and low-quality rating as a personal attack when you see an unfavorable review of your company. Nonetheless, responding emotionally is not the best way to handle with negative reviews. Getting angry or frustrated is not going to fix the issue. Not only have
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Jan. 21, 2020

TeleHearing Care Increases Patient Retention

Hearing Health & Technology Matters
By Suzanne Younker, Au.D. Loyal patients are recognized as a significant contributor to a successful hearing care practice and practice owners must pay attention to how they can continue to satisfy this valuable base. Business analytics and medical practice experts all agree with the Harvard School of Business that “A 2% increase in customer retention has the same effect as
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Jan. 16, 2020

Getting Your Hearing Practice to Rank in Local Search Results

Hearing Health & Technology Matters
When people use search engines for their local area, they’re most likely finding a particular business. Maybe they need to recall the address of that Italian restaurant they were at last night. A second common reason is that they’re searching for a particular product or service, such as hearing tests. In this instance, they don’t know what company they are looking