Aug. 08, 2011
Last week there was an article in the New York Times{{1}}[[1]] http://www.nytimes.com/2011/08/02/health/policy/02consumer.html [[1]]about waiting times in physicians offices. In the Hearing Health Industry we sometimes divide ourselves into a “medical” model or a “retail” model. There are strengths in each and we should draw from both, but in terms of staying on time with appointments the retail model will bode