Signia Hearing Aids

Signia Hearing Aids: The Good, the Bad, and the Ugly

Prices
Technology
Customer Service
Quality
Value
Overall Rating

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A Comprehensive 2020 Review and Prices

by Jeremy Hillpot

Signia is a hearing aid manufacturer with a reputation for building quality hearing aids with the latest features. Since early 2019, Signia falls under the corporate umbrella of WSAudiology – the largest hearing aid conglomerate in the world – which owns many hearing aid manufacturers and retailers like Widex, Rexton, Sivantos, Audibene, TruHearing, Hear.com, and HearUSA.

Never falling short when it comes to technology, the most expensive Signia hearing aids offer the following tech and more:

  • Smartphone app controls
  • Bluetooth connections
  • Dolby-Digital sound streaming
  • Rechargeable batteries
  • Own Voice Processing
  • Tinnitus treatment

However, with some Signia hearing aid models priced at $2,300 per ear – and sometimes over $6,000 per pair – are Signia hearing aids worth the cost? In this comprehensive 2020 review of Signia hearing aids, we’ll help you decide if this hearing aid brand is for you.

After finishing the article, you will have an in-depth understanding of:

  • Signia Models and Pricing
  • Signia Technology
  • Signia Customer Reviews

Signia Models and Pricing

Signia offers a range of hearing aid styles and technology, which it categorizes under different model names. Below you’ll find detailed descriptions of three popular Signia models, including their features, and pricing.

Signia hearing aids cost between $1,500 to $2,300 per ear when purchasing from an online vendor. However,  it’s not uncommon for consumers to pay is between $5,000 to $6,000 per pair. This is because most patients buy Signia devices from audiologists or hearing aid clinics, where markups are significantly higher due to “cost bundling,” where they don’t separate the actual cost of the hearing device from the fees for testing, fitting, fine tuning, and other services that you may not always require.

*As you read through the descriptions below, please reference the “Signia Technology” section for definitions of the tech features.

Signia Styletto

The Styletto line of hearing aids from Signia offers a sleek and stylish appearance for users who want a designer look and feel. Built for patients with mild to moderate hearing loss, Styletto is a Receiver in Canal (RIC) hearing aid. That means the hearing aid rests discretely yet visibly behind the ear while the hearing aid receiver inserts in the ear canal.

Styletto’s slim, designer look is expensive – costing at least $1,700 per ear when buying from online, direct-to-customer vendors. Nevertheless, hearing clinics and audiologists may charge up to $1,000 more per Styletto hearing aid.

Here’s a photo and price of Styletto from the Hear Store:

Signia Styletto

Depending on which Styletto you select, it could include the following:

  • Rechargeable batteries
  • Bluetooth
  • Signia App
  • touchControl App
  • myHearing App
  • Own Voice Processing (OVP)
  • miniPocket
  • Ultra HD e2e Sound Technology
  • Directional Microphones
  • TwinPhone
  • Moisture, Sweat, and Dust Resistance

Signia Pure

The Signia Pure line of hearing aids sacrifices the slim and sleek design of the Styletto lineup, but it’s a powerful hearing loss solution for patients with mild, moderate, severe, and profound hearing loss. These receiver-in-canal (RIC) hearing aids rest behind the ear, but they have a slightly bulkier appearance than Styletto.

Making up for this loss of “elegance,” Pure offers some exciting tech features – which is why this hearing aid is more expensive than Styletto. Pure models cost at least $2,299 per ear from online, direct-to-customer vendors. Nevertheless, hearing clinics and audiologists could charge up to $1,000 more per Signia Pure hearing aid.

Here are some prices and photos of Signia Pure from Zip Hearing:

Signia Pure

Features included in the Pure Charg&Go X, Pure Charge&Go Nx, Pure 312 X, Pure 321 Nx, Pure 10 Nx, and Pure 13 Nx aren’t that different from each other. Aside from subtle differences in housing, the Charg&Go’s recharging capabilities, and that Nx models have slightly older tech than X models – you’ll generally find technology like:

  • Rechargeable with Travel Charger
  • Bluetooth
  • Signia App
  • myControl App
  • myHearing App
  • Signia Experience
  • Own Voice Processing (OVP)
  • Dynamic Soundscape Processing (DSP)
  • Ultra HD e2e Sound Technology
  • Acoustic Motion Sensor Tech
  • Directional Microphones
  • TwinPhone
  • Moisture, Sweat, Dust Resistant
  • Rocker Switch to Make Program and Volume Adjustments
  • Exchangeable Housing
  • Tinnitus Therapy
  • miniPocket Compatible
  • StreamLine Mic and StreamLine TV Compatible

Signia Insio

 Signia’s Insio lineup is worth mentioning here due to its radically different style, which inserts in the ear instead of resting behind it. Signia Insio is suitable for treating mild, moderate, and severe hearing loss conditions. Many patients prefer this style because it treats their hearing conditions discretely, and in the case of the Insio Nx (IIC/CIC), invisibly.

Due to their small size, these models can’t offer the same level of technology you’ll find in other Signia models. But the “tiny tech” still makes them expensive. They cost at least $1,299 to $2,299 per ear from online, direct-to-customer vendors. Nevertheless, hearing clinics and audiologists may charge as much as $1,000 more per Signia Insio hearing aid.

Here are some prices and photos from ZipHearing.com:

The Insio Nx is available in two main versions: ITE/ICE (In the Ear) and IIC/CIC (Invisible in the Canal). Both are tiny and insert completely in the ear. The only difference is that you can still see the ITE/ICE version, while the IIC/CIC version is so small that it’s completely invisible in the canal.

As for technology and features, you may find the following in your Signia Insio hearing aids:

  • Custom-Fitted Housing Required
  • Bluetooth
  • myControl App
  • myHearing App
  • Signia App
  • Ultra HD e2e Sound Technology
  • One Forward Directional Microphone
  • TwinPhone
  • MiniPocket Compatible
  • StreamLine TV and StreamLine Mic Compatible
  • Tinnitus Therapy
  • Removable Battery
  • Push Button Control
  • Waxguard to Protect Hearing Aid
  • (CIC Only) Ultra HD e2e Sound Technology
  • (CIC Only) Binaural One-Mic Directionality
  • (CIC Only) Push Button Control

For a complete list and description of Signia models and styles, read this guide to Signia which also highlights affordable alternatives.

Signia Technology

This section will help you understand what Signia’s tech terminology means – so you can make sense of the model descriptions above:

Bluetooth Connectivity: Streams sounds from mobile devices and televisions.

Directional Microphones: Uses directional microphones to focus on sounds coming from the person you’re talking to.

Dynamic Soundscape Processing (DSP): Improves sound and speech clarity with advanced digital processing technology for complex sound conditions.

Exchangeable Housing: Switch out different skins to change the color and look of your hearing aids to match your outfit or mood.

Free Hearing Aid Testing App: Find out whether your hearing health warrants hearing aids by downloading a hearing test app.

Lithium-Ion Rechargeable Batteries: Save your fingers by eliminating the hassle of switching out physical batteries.

MiniPocket: Change key hearing aid settings with a simple handheld controller.

Own Voice Processing (OVN): Improve the quality of how your voice sounds to you.

Signia Experience: Improve sound clarity with “Acoustic Motion Sensor” technology, which automatically adjusts your hearing aid for different speech environments.

Smartphone Apps: Signia offers a variety of smartphone apps to expand the capabilities of certain hearing aid models. Whether it’s the Signia App, myControl App, myHearing App, touchControl, or easyTek, different app features may include:

  • Motion Sensor Data: Connect motion sensors information from your smartphone so the hearing aid can make better sound adjustments automatically.
  • Fine Tune Your Settings on the Go: Make subtle adjustments to volume, bass, and treble settings from your mobile device.
  • Mic Steering: Virtually “steers” the hearing aid microphones to focus on the most important sounds.
  • Airplane Mode: Connect to your hearing aid when your mobile device is in airplane mode.
  • Battery Warning: Receive low hearing aid battery warnings on your mobile device.
  • TeleCare: Give technicians remote access to finetune your hearing aid settings without leaving your home.
  • CareChat: Contact hearing aid support by text, voice, or video chat.
  • Virtual Follow-Ups: Follow up with a hearing aid technician without leaving your home.
  • Video Tutorials: Learn how to use your hearing aids with video lessons.

Streamline Mic: Stream hands-free sounds from your phone by purchasing additional hardware.

StreamLine TV: Stream Dolby Digital sound from your television by purchasing additional hardware.

Tinnitus Therapy: Treat Tinnitus with white noise sounds that cover up your tinnitus symptoms.

TwinPhone: Stream phone sounds into both of your hearing aids for a “stereo sound” experience.

Ultra HD e2e Sound: Enjoy an HD quality sound experience from your hearing aids.

Signia Customer Reviews

You’ll gain deeper insights into the Signia brand by reading online reviews – particularly the Signia reviews on Facebook, which give an honest look at this popular hearing treatment solution. Are patients happy with Signia’s “advanced technology”?

According to Facebook reviews, Signia maintains a 3.5 out of 5-star satisfaction rating. Below, we’ve highlighted some telling customers reviews that show you what customers like and dislike about Signia:

Critical Signia Reviews on Facebook:

A critical review from Facebook user Jerry McCart on Jan. 5, 2020, states:

“After just 3 weeks my new Signia hearing aids no longer stream to either ear without crackling noise. In addition, the Signia app on my iPhone is junk. It rarely connects and then drops out in short period. Waste of $4k. Returning them tomorrow for a refund.”

 A critical review from Facebook user Joe Franco on Nov. 18, 2019, states:

 “I’ve had my stilettos 7 hearing aids exactly one month. Last night, I lost the hearing in the right side. Totally dead. And today, I just lost the left side. They tell me they have to go in for repair. They do not give out loaners. So I will be without hearing for at least 10 days or more. I’m very disappointed, especially after spending $5000. They do not give you a loaner after only a month. I do not recommend these hearing aids. They are not dependable.”

 A critical review from Facebook User Miriam Albertos Lobeiras on July 2, 2019 states:

“You better do a better hearing aid. Too fancy, but it doesn’t work and is too expensive. I do not recommend it to anyone.”

Positive Signia reviews on Facebook:

A positive review from Jarrod Brock on Aug. 28, 2019, states:

“I just purchased the Cros Pure charge and go for my left ear, and the 3nx pure charge and go for my right ear and I absolutely love them! Finally, get to experience what it’s like to finally hear!”

 A positive review from Facebook user Kirk Conyers on July 17, 2019, states:

“The ability to hear the conversation at a big table in a crowded restaurant using the spatial configurator is breathtaking. I can usually hear conversations better than the rest of the table.”

Final Thoughts on Signia Hearing Aids

For around $5,000 to $6,000 a pair, Signia offers high-quality hearing aids – priced about the same as competing hearing aids offered by Unitron, Costco, and others. Even though the brand has faced some harsh criticism online, it’s important to note that most of the leading hearing aid manufacturers receive a lot of negative customer reviews.

If you plan to purchase your hearing aids from an audiologist or hearing aid clinic, Signia is an excellent choice. However, if Signia’s high prices are a challenge for your budget, you might want to explore lower-cost options.

There is an emerging market of affordable, high-quality, direct-to-consumer and “over-the-counter” hearing aids. These options cost a fraction of what a leading brand like Signia costs. Best of all, the manufacturers of direct-to-consumer hearing aids offer money-back guarantees, so you can try their solutions risk-free.

For some excellent, cost-saving tips for purchasing hearing aids, we highly recommend this hearing aid buyer’s guide.

Jeremy Hillpot, Freelance WriterFascinated by emerging technologies and advancements in hearing loss solutions, Jeremy Hillpot’s background in representing retirees and investors in consumer fraud litigation offers a unique perspective on a range of topics. Jeremy writes about hearing aid technology, medical tech, agrotechnology, blockchain, big data analytics, cryptocurrencies, financial topics, and the law. Contact Jeremy at jhillpot@legalwritingFINRA.com or follow him on Quora.